Online/Phone Support


Online/Phone Support

Reaching out to people online and on the phone has become the primary way of keeping in touch with friends and family, and for groups to keep in touch with those in need. Local charities that previously provided face to face help have had to adapt to a remote way of working, without compromising on the level of care. 📱 There are fantastic examples of groups who have supported those having difficulty coping with the lockdown through telephone conversations, befriending services and other means. A couple of these groups are:


Headway provided a 1:1 phone support service to support brain injury survivors in Milton Keynes, reducing isolation and encouraging positivity. A feedback survey showed an average of 7.8/10 when beneficiaries were asked to rate how much the project had improved their emotional wellbeing and an average of 7/10 when asked how much it had improved their motivation.


Sponsored by

Add Your Comment